Platform Features

Email Platform with Built-in Reputation Protection

Transactional and promotional email infrastructure with reputation management built in. Domain health scoring, graduated protection, and smart warmup at every layer.

Transactional Email

REST API and SDKs for password resets, order confirmations, OTPs, and application notifications. Goes through a priority queue, completely isolated from marketing traffic.

Unlimited on all plansMost Popular
  • Priority delivery queue
  • Live event tracking
  • SPF/DKIM/DMARC authentication
  • Sub-second processing
  • REST API & SDKs
  • Detailed delivery logs
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Marketing Email

Campaign management with Reputation Shield protection. Activity-level isolation ensures one campaign never damages your domain health.

Unlimited on all plans
  • Visual template builder (Advanced+)
  • Audience segmentation
  • A/B testing
  • Campaign Autopilot scheduling
  • Engagement tracking
  • Reputation-aware sending
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API Integration

Integrate with Your Existing Systems

  • RESTful API
  • Multiple SDKs
  • Webhook support
  • Developer tools
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REST API

Simple HTTP requests

SDKs

Multiple languages

Webhooks

Live event callbacks

Templates

HTML & visual editor

Reputation Shield

Reputation Management, Built In

The system tracks bounce rates, block signals, and ISP complaints across your domains. When something looks off, sending speed adjusts on its own.

Domain Health Score

A 0-100 score for each domain, updated continuously. Blends ISP signals, engagement data, and historical performance into a single number.

Graduated Protection

Five levels from monitoring to full pause. The response matches the severity: a small bounce spike gets a slowdown, not a shutdown.

Per-Activity Isolation

Reputation is tracked per campaign, per domain, and per account. A bad campaign gets throttled on its own without dragging down the rest.

Gradual Recovery

After a freeze, sending resumes at 25% and ramps up in stages. Each step requires clean metrics before capacity increases.

Smart Inbox

Customer Reply Management, Built In

When customers reply to your emails, Smart Inbox captures and organizes the conversation. Threaded views, custom labels, and full reply/forward.

  • Threaded conversations with full history
  • Custom labels and color-coded organization
  • Reply, reply-all, and forward from dashboard
  • Attachment handling and file management
  • Unread tracking with live notifications
  • Reply analytics and response metrics

Thanks for the quick response! The integration is working perfectly now...

SupportResolved

Could you send me the API documentation for webhook setup?

Pending

Re: Welcome to sendmsg.io — Looking forward to trying the Campaign Autopilot!

Onboarding
Campaign Autopilot

Campaign Scheduling on Autopilot

Define your campaign rules once. Autopilot picks the contacts, respects your domain limits, and rotates templates based on what's actually getting opens.

Sequential Journeys

Enroll contacts in multi-step email sequences. Configure intervals, engagement conditions, and exit rules. Contacts move through on their own.

  • Multi-step sequences with configurable intervals
  • Automatic progression based on engagement
  • Exit on bounce or complaint conditions
  • Daily contact enrollment
  • Per-step retry mechanics

Smart Rotate

Run campaigns continuously with template rotation. The system tracks engagement and shifts weight toward your best-performing content over time.

  • Template performance optimization
  • Weighted random or equal distribution
  • Engagement-based template selection
  • Automatic domain limit allocation
  • Reputation-aware scheduling
Capabilities

Everything for Reliable Email at Scale

Security, deliverability, and transactional priority across every plan.

Email Security

Authentication and access controls on every plan

  • SPF/DKIM/DMARC
  • TLS encryption
  • API token security
  • WAF protection (Advanced+)

Transactional Priority

Time-critical emails are never throttled

  • Priority delivery queue
  • Never throttled by reputation
  • Isolated from promotional
  • Sub-second processing

Deliverability

Tools that keep your emails landing in the inbox

  • Smart domain warmup
  • Bounce handling
  • Suppression lists
  • ISP feedback loops

Ready to Integrate?

REST API, SDKs for 4 languages, SMTP relay, and webhooks. Reputation protection is part of the sending layer, not a bolt-on.